Tuesday, March 3, 2020

Replacement Download for FTM 2019

Getting a Replacement Download for FTM 2019

Are you looking for some accurate solutions to get the replacement download for your Family Tree Maker 2019? Did you happen to accidentally delete the copy of your FTM and do not know the procedure what should be done next? Then just take it easy, as here you will be guided with the relevant solutions; how to get the replacement download through the given links for your FTM 2019. You just got to read this blog and follow along with the guide as to which of the steps below will help to resolve the problem and get you a copy of your FTM as soon as possible.

Step1: Use only original download links

 If you have mistakenly deleted your copy of Family Tree Maker 2019 then the most-quickest way to get a replacement of it is to find the original download links that you received through an email. You will find ‘Your FTM 2019 Download Delivery Information’ in the subject line of the email. And there are all possibilities that the links of that particular email will work. However if not so, then you need to click here to contact Live Chat and they would reset the downloaded links. In addition to that, the Upgrade Center is working 24 hours throughout the week. So you can get your assistance any time you like.

Step2: the upgrade centre

 If you by chance remember the email address that you used for purchasing the copy of your FTM 2019, then you are required to go to the Upgrade Center by clicking here and this way you will be able to pick up a replacement copy if your copy has been lost.

Step3: Live Chat option

 If in case you do not find success with steps 1 and 2 or some issues pop-up then the next solution is that you would have to take the support from the Live Chat team and they will assist you with further guidance.
We hope that the above steps are helpful to you and you get over with the process successfully. If not so, and you still face issues then you always have the Family Tree Maker Support Number where you can freely share the related issue with the executives to get the appropriate solution.

Tuesday, February 18, 2020



If you are encountering sync issues while using Family Tree Maker, then take it easy for your solution is here in this blog itself. Just read along and follow the instructions as you are guided for the appropriate result

How to fix the sync issues of your Family Tree Maker?

In case you have added your own media directly to your Ancestry tree on Thursday, Friday or Saturday. And after you synced this may have caused you to end up with placeholders in your FTM tree for the particular items. However, this did not happen when you added media to your FTM tree. This only affected the user-contributed media. Unlike the source media such as the census images or the other Ancestry, source images are downloaded through different procedures that Ancestry says it is unaffected.
This procedure has been reported as fixed by Ancestry as well as confirmed by other group members who reported the same. That if you have added your own media to an Ancestry tree between Thursday & Saturday (causing you to end up with placeholders in your FTM for those elements). Then you’ve just got to delete those particular elements from the Ancestry tree. And after you need to re-attach them again and then sync.

Are you still facing sync issues?

Although it has been reported by a number of users that the fixes made by Ancestry over the past days have definitely resolved the syncing issues and the users were able to sync once again. But unfortunately, this has not been the same for some other users. This may be that only those users with a real chronic syncing problem that have been troubling for a while, and not problems that just popped –up over the past week.
Well if you are one of those users then you must get in touch with the tech and get assistance through ‘Live Chat’. The technicians are skilled to guide you with the relevant instructions for your particular situation.

How to get through a direct Live Chat?

To get the syncing issues resolved, you can directly chat with the agents provided and they will help you accordingly. But for which you are required reading the sync troubleshooting steps that are recommended, so that you are ready for your chat session.
 You need to first go to the support.familytreemaker.com link.
 Then on the search field enter ‘Sync’ then press to return.
 Next, you got to read the articles on Sync Best Practices and Troubleshooting.
 Now on the search field enter the option ‘Live Chat’
 Go to open the Live Chat article now.
This blog has a direct link to be able to go to Live Chat along with the timings when the desk is open for a Live Chat. We hope by now you have got all the solutions to the issues encountered. But, if not so and you have some other related queries, then feel free to get in touch with Family Tree Maker Support right away without any hesitation. Here service is available 24×7.

Sunday, February 16, 2020

Procedure for getting ready for FamilySync

If you are looking out on how to use the FamilySync feature, and you have no clue how it works. Then here you will find your relevant queries answered. You’ve just got to read along with this blog and follow as you are guided. Please find an image below as it will be easier to follow the process. So let us begin.

How to get yourself ready for FamilySync?

Procedure for getting ready for FamilySync
 The only thing that will change here is that you would require getting used to using the FamilySync instead of using the TreeSync. Adapting to this means that you will not need to break the links like before. This is so because now every Ancestry tree can link to a multiple FTM tress. Therefore now it is not necessary to break an old to be able to download a tree to a new computer. The FamilySync will sync any changes that you make to an Ancestry tree. And no matter what device you do it from.

Example of the same:

 If you would like to install FTM 2017 on a new computer, you may go to break the old link and then download a new copy, right? However, you need not do that anymore. You just got to make a Backup on your old computer, then transfer to the new computer using a flash drive. Then go to restore it from there.  Both Tree will be linked to ancestry. This way you will save a lot of time on the uploading and downloading procedure. You’ve only got to get yourself used to it. This is how FamilySync is; you have ‘Three computers, One Ancestry tree,’ and no problem at all. See how this works:  Below is an image of how the FamilySync features work.
 If you are not sure how to get a manual backup done on your FTM, then you have an option. You got to take help from this link provided here ‘How to compact and back up a linked tree.’
 The link will provide you with easy to follow instructions. And this way you will be able to get a backup ready for your use on multi-computer sync.


We just hope that the information given is helpful and reliable to get you started on your own. And if you face any issues or have some other queries then, feel free to contact Family Tree Maker Support Number. The techs will be there right at your service within the least time possible.

Wednesday, February 12, 2020

Reset Family Tree Maker 2017 to default

How to Reset Family Tree Maker 2017 to default for Apple Computers?

In this blog, we are going to explain how you will be able to reset family Tree Maker 2017 to default. Please know this blog is only for Mac (apple computers). For windows computer, please read our other blog. Sometimes, if your program does not work properly then you can restore to default. Please know resetting to default will not cause any data lose.

Let’s follow the steps below to reset family tree maker.

  • Click on Go on the top bar of your mac screen on the menu bar and then click on Library.

  • In the Library folder, Go to Preferences and find com.mackiev.FamilyTreeMaker2017.plist. we need to remove this file from the computer. You need to click on the file and hold and move it to trash. You need to make sure you empty your trash folder as well.
  • After deleting this file, you will need to restart your computer.
Note: Please do not delete anything else. If you do delete any of your important file, you may lose them, and you will not be able to get them back. If you are not tech savvy, then you should hire a tech and let them do it for you.
This is how you reset Family Tree Maker 2017. If you have followed the steps as described, you will be able to successfully be resetting your family tree maker.Remember as I said, you will not lose your family tree data, but you will not see any family tree files there and you will need to register your copy of Family tree maker again. Once you done with your registration. You need to import all your family tree files back to your FTM software.If you need premium technician service then please call our Family Tree Maker support number +1-888-299-3207 to get help. We would like to tell you, we are not MacKiev support and we have no relation with MacKiev.

Wednesday, February 5, 2020

Sharing your Tree

In this article we have covered how you can be sharing your tree, If you need more assistance on it you can call our family tree maker help number +1-888-299-3207

To get a family tree maker, your loved ones, they would have their own parentage account. They can make a record by tapping on the connection on welcome email that they get when you share your tree with them.

Steps for sharing your family tree?

  • From any page on Ancestry, tap the Trees tab and pick a tree.
  • From your Tree, tap the Tree name menu in the upper left corner and select Sharing.
  • To enter the beneficiary’s email address, click Email; if you have just their username, click Username.
  • The welcome will be conveyed by means of email whether you enter the beneficiary’s email address or username.
  • Enter the beneficiary’s email address or username into the field.
  • Invite numerous individuals on the double by tapping the green Add another email/client catch.
  • Choose which job you need the individual to have.


  • Guests can view and add remarks to a family tree. Visitors can’t consequently see living individuals.
  • Contributors can view and include remarks, photographs and stories to a family tree. They can’t evacuate content or alter existing tree substance, and they can’t consequently see living individuals.
  •  Editors can view and include individuals, records, remarks, photographs, and stories to a family tree. They can likewise evacuate and alter existing substance. Editors can naturally see living individuals.
  • Click the Include an individual message field on the privilege to include a message.
  • To send the welcome, click Send Invites.
  • The beneficiary will get an email with the subject “Come see our family tree on Ancestry.” If they have an Ancestry account and are signed in to it, the connection in the welcome will take them to your tree. On the off chance that they are not signed in to a record, the connection will take them to a free record creation page.
  • Once your welcome has been acknowledged, your tree will show up on the Trees drop-down menu in the beneficiary’s record.
  • if this information doesn’t work for you then, You should call Family Tree Maker support number +1-888-299-3207 or family tree maker support for more information please visit http://familytreemakersupport.com
You can also read our new blog related to tolerating a tree invitation in which you can read more about the family tree.

Read more Blogs:-

Family Tree Maker support help number +1-888-299-3207

Family Tree Maker support help number +1-888-299-3207 :- 

Family Tree Maker support 

What is Family Tree Maker Support help number +1-888-299-3207?

Family Tree Maker Support help number is a new service for Family Tree maker user. a user can call on toll free and get help 24×7 related to software. A customer can call for software related questions. They can ask for genealogy help. We have team of genealogy experts who can answer all your questions so call our support line to get help.

Why do I need to call Family Tree Maker Support help number team?

If you are not able to resolve your problem by yourself then you will need an expert to help you fix your problem. You can get free Family tree maker chat support from MacKiev. If you are not able to follow the instruction and you are not able to fix your problem. This is where you will need a technician on call so they can help you.

How am I going to get help?

Our Family Tree Maker help number is available 24×7. All you need to do is call our number. A technician will start helping you. we use a remote tool software so you will just need to follow our technician instruction and they will fix everything up for you.
How can I trust someone in my computer?
We use a secure tool (Log Me In Rescue) to access computer. we do not open any personal folder, files. we are limited to our work so you will not have to be worried about your privacy.
Disclaimer: Our family tree maker help number +1-888-299-3207 is for only Family Tree Maker software user. who has technical issues. So if you have technical problem call our family tree maker number for instant help.
we are not MacKiev. We are tane innovative concepts llc. we provide technician service for various software Third party service provider.

Friday, January 31, 2020

Family Tree Maker User :- How to access Old Files.


I have several old versions of my ancestral trees dating back to the late 1400s of over 3000 people, which I can't open in current operating systems. I have never learned to convert them to Gedom(sp?) and have no support.

So this is my question: will Family Tree maker open up and retain all this work done by an older relative who left it to me, and me???

If it can't be saved, then it's going to be lost for good, which seems shame.

And the Good News is, all previous versions of FTM will be opened by Family Tree Maker 2019.

And, if you don't know where those files are, the New, Tree Browser will find them for you on your computer.

have posted blog on that one.

And, the Tree Browser can locate files attached to your device on any external hard drive.
The one that is high lighted in on an external drive and for 5 years haven't touched on it.

Familytreemakersupport.comWe are community of qualified technicians who provide genealogy tools for technical support. Before you use our Services, read our terms and   conditions. Call us our toll-free number +1-888-299-3207.

Monday, January 27, 2020

How to Rename a Tree in Family Tree Maker?

Are you looking forward to some easy method to be able o rename a tree in your Family Tree Maker software? Then you should be glad that you are on the site as here you will be provided with the exact solution. You just need to read along with this blog and follow the steps as you are guided.

Follow the given steps to Rename Family Tree Maker 2014:

Ø First of all, you need to go and give a click on the ‘New Tree’ tab by selecting it from the plan
workspace area.
Rename a Family Tree Maker
Ø Then in the lower-left corner of the current page, you are required to go to the ‘Open a Tree’ box option and then highlight the tree that you would like to rename.
Rename a Family Tree Maker
Ø Now you will have to give a click on the ‘Options’ button and after that go to click on the ‘Rename Tree’ that you will see in the drop-down menu bar.
Rename a Family Tree Maker
Ø Next on the displayed page, you need to enter the new name of your tree in the fields provided then give a click on the OK button.
Rename a Family Tree Maker
Ø You will now see that in
the ‘Open a tree’ option the new name of your tree will be displayed.

If you follow the steps below you will be able to rename Family Tree Maker 2009-2012 version:

Ø You will have to click on the ‘Plan’ button which will be seen on the main toolbar.
Rename a Family Tree Maker

You have to highlight the tree that you would like to rename by going to the tree section.    

Rename a Family Tree Maker
Ø Please click on the ‘Options’ tab and then go to choose the ‘Rename Tree’ option from the list
Rename a Family Tree Maker
Ø Last, of all, you have to enter a new name for the tree by going to the ‘New Tree Name’ field on the current page and then just give a click on the OK button.
Rename a Family Tree Maker

This is how you can rename Family Tree Maker Tree’s. we hope that you find success as you are provided with solutions that are relevant and accurate. So now there is no need to delay whenever you have any queries or issues that are related. You can feel free to contact Family Tree maker Support Number +1-888-299-3207. And you will be assisted right away with the best services and solutions that will help you resolve the issues effectively.