How to Fix Errors of FTM 2019 while upgrading from FTM 2017 to FTM 2019 on your Personal Computer?

Here we are gonna give you basic idea on how to get your Family Tree Maker 2019. Just read this blog till last and you will get to know what’s causing it.

Most probably you might have purchased Family Tree Maker 2019 from MacKiev and you might have received an email from them on how to install this software on your computer. They have sent you an email to get your Family Tree Maker Upgrade, and when you click on that link, you will be redirected to verification center.

There you just have to fill out your basic information. The information should be exact and should match the pre-booking information. If you put the wrong email or different email, they won’t send you the download link. If you fill up all the information correctly, you will be able to get the link to download and upgrade your FTM 2019.

Getting an error even after providing the exactly correct information? Have a look if your match one of the below:

“Whitelabel Error Page”

The application does not have explicit mapping for error. You might face this error fallback.

“Date and Time” there was an unexpected error (Type = Not Found, Status = 404)

Query did not return a unique result:2;nested exception is javax.persistaence.NonUniqueResultException: query did not return a unique result: 2

Before you contact MacKiev, here is what you could try to fix error in FTM2019

In case this tip doesn’t helps, you can call our customer care experts which are available 24x7 to help you with remote support. We are not associated with MacKiev. You can also try to get your problem fixed by talking to MacKiev through their chat support.

Call Family TreeMaker Support for on demand service on +1-888-299-3207